Terms & Conditions

Terms & Conditions for Online Payment Transactions

The following terms and conditions apply to all online purchases made through our website. For the purposes of these Terms, "we," "our," and "us" refer to the artist/company, and "you" refers to the customer or user of our website. By making a purchase, you agree that you have read, understood, and are bound by these terms and conditions. If you do not accept these terms, you must refrain from using our website or services.

Please Read These Terms Carefully Before Making a Purchase

• Lawful Use: You agree to use this site only for lawful purposes and in accordance with these terms and our privacy policy.
• Content Liability: We are not responsible for any errors, omissions, or changes in the information provided on the website, including product descriptions or blog posts. Any content-related issues are used at your own risk.
• User Responsibility: You are responsible for ensuring proper functioning of your hardware, internet access, and any fees associated with using our website.
• Access Credentials: Access to certain areas of the website may require login credentials. We reserve the right to block access if terms are violated. While we strive for uninterrupted service, we cannot guarantee it at all times.
• Network Issues: We are not liable for issues related to your network or server that may prevent you from accessing the site.

Scope of Service

• Internal Research: We may use your information for internal research to understand customer demographics and preferences, improving our service offerings.
• Service Provision: The data we collect from you is used to provide products and services, as well as to inform you of offers that match your interests.

Product Accuracy

• Brochure & Product Images: While we make every effort to provide accurate product images and descriptions, there may be slight variations due to the handmade nature of polymer clay products and candles. We reserve the right to update or change product information as needed.

Transaction Terms

• Transaction Agreement: By making a purchase, you agree to pay 100% of the total cost. Please review your payment details carefully before completing the transaction, including taxes, shipping costs, and any applicable discounts.
• Payment Details: Payments must be made through the designated online payment methods. We do not accept cash transactions.
• Unforeseen Situations: In the event of unforeseen circumstances not covered by these terms, we reserve the right to take any reasonable action to resolve the situation.

Other Terms

• Contractual Agreement: No contract is established between you and us until full payment is received and the order is confirmed.
• Amendments: We reserve the right to modify any part of these terms or the services offered at any time.
• Authority: Only authorized representatives of the company have the right to alter or waive these terms.

Product Warranty

• Handmade Goods: As our polymer clay art pieces and candles are handmade, slight variations in shape, color, or texture may occur. We stand by the quality of our products but do not provide warranties on handmade items unless specifically stated.
• Service Warranty: Our services, such as custom orders or personalized requests, do not carry any warranties.

Price Disclaimer

• Pricing Accuracy: Prices listed on our site are accurate at the time of listing, but may change due to market conditions, material costs, or other factors. You will be charged the price indicated at the time of your purchase.
• Price Changes: We reserve the right to change prices without prior notice, but the amount paid at the time of your order will remain valid for that purchase.

Proprietary Use of Products

• Proprietary Use: Our products are intended for personal, non-commercial use. You may not resell, reproduce, or modify any part of our products for commercial purposes without our consent.

Intellectual Property Rights

• Intellectual Property: All designs, product images, and website content are the intellectual property of the artist/company. Unauthorized use, reproduction, or distribution is prohibited.

Miscellaneous

• Service Availability: Our services and products are offered for personal use only. You may not copy, display, or reproduce any content from our website for commercial gain.
• Claims and Grievances: Any claims related to product defects or online transactions must be reported within 7 days of receiving the product.
• Legal Governance: These terms and conditions are governed by local law, and any disputes shall be resolved in the jurisdiction where the artist/company operates.
• Severability: If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.